Like other reviewers, I REALLY wanted to like this Ninja. It's so easy to use/ store, has multiple vessels, super fast and powerful, blades ridiculously sharp, fantastic price - but at the end of the day, if the parts fail, then it's no good. I literally used this thing from the moment I received it and unboxed it - every day. It was working great - blending and chopping everything I threw at it - plus, because it is top rack dishwasher safe, cleanup was a snap. Then less than 2 weeks in, I notice a small crack on the base of the 40oz processor bowl starting from the center where the blade housing sits (Incidentally, this is the vessel I use the most by far). And sure enough, just like the windshield on your car that got smacked by a bouncing pea-sized missile, the crack started to grow and turned into a giant fissure covering the entire base. 2 weeks? Really? So disappointing. Luckily, I am able to return to ninjaoutlets.com for credit, but I'm not sure that I want to order this same model again....Maybe if I hand wash the plastic containers instead of throwing them in the dishwasher, it will last longer, but I can't help but feel skeptical. Buyer beware...… ***********UPDATE AUG 2019*********** ============================== I contacted ninjaoutlets.com directly to work out a solution for the cracked container. The service representative was very helpful, professional and responsive. ninjaoutlets.com could not replace the piece, but directed me to call Ninja for parts replacement. The ninjaoutlets.com rep DID try calling Ninja Corporate while he had me on hold, but Ninja requires the customer to make the call. I immediately called Ninja and spoke to a rep right away. Again, very helpful, friendly and responsive. They allowed me a "one time exemption" to replace the blender container as the purchase was made so recently. Very pleased with both ninjaoutlets.com and Ninja customer support! As such, I have changed my review from 2 stars to 4. I'm still concerned long term for the plastic materials.....

I bought this Ninja Slow cooker a little over a year ago. We never unboxed it until last month. I used it twice. On the second time of using it the lid exploded. I see now looking back it was a returned item and possible repaired. Which is not what I wanted or expected. I spent a lot of money on this slow cooker and it came packaged brand new. I feel this is more like scamming people and ninjaoutlets.com should not allow returned items to be sold on here. Very disappointed.

I was absolutely excited I couldn't wait to get this machine. After purchasing this item, I used it for 1 month and the Nepresso side stopped working. I bought another one and the same thing happened again. I am extremely upset. The amount if money that I have paid twice over for this machine wasn’t worth it. All consumers that have purchased this Item should get there money back.