So far so good. I just got this unit a couple of days ago and thus far I have no complaints about it. Was a little skeptical about buying this unit at first, because it looks exactly like the last ninja i had that was half the cost ($80). But looking the same is where the similarities ended. For one, the main reason this unit sells for like $160 when not on sale is because the addition of the cold brew feature. If you don't drink and/or like cold brew coffee then i would not recommend this unit and would suggest Ninjas offerings that are $100 and under. On a side note though, the screen / software for this unit is updated and better than the $80 ninja i had, it even gives you a progress bar on your cup of coffee so you can see how close it is to being done brewing. The cold brew brews you a cup in about 10 minutes or less and a half carafe may take about 20 minutes or so, instead of waiting 12-16 hours to make cold brew the old fashioned way. It uses water that's around 100 degrees or so, so its not technically brewed with "cold" water, and the end result isn't EXACTLY the same as an authentic cold brew steeped for many hours but it is remarkably close and worth the slight compromise of using 100 degree water to get cold brew in minutes rather than hours. All in all, this unit won me over as I've always been a huge cold brew fan, and i would absolutely recommend it to you IF you are also a big fan of drinking cold brew coffee. Otherwise, save some money and get a cheaper model without cold brew.