I have the same one so I bought another one for my boyfriend’s house. He really likes the ice coffee feature on it!

Item arrived in good condition.

Don't even know how to turn it on. No documentation included.
No manual, no nothing.
Just one of those scan icons that says you can get into after scanning.

If your over 50, steer clear of any of this refurbished equipment, Its not worth the time.
I just ordered the manual for 32.00 dollars from a 3rd party.

didn't last too long before it's coating started scratching

What an utterly disappointing experience. It is beyond me as to why Ninja would sell ANY of their coffee makers on the ninjaoutlets.com UK site when they come with AMERICAN PLUGS! There is no mention of this in the listing anywhere. Selling a product no one can use….what is even the point. Don’t let the reviews fool you, they are all from the ninjaoutlets.com US site just plastered on this UK posting to make it look good. Ninja makes great machines but not for users in the UK. Also, ninjaoutlets.com Customer Service is absolutely worthless. They said this machine could be used with a power adapter. It CANNOT. If you live in the UK and you need a very large paper weight, this is the right product for you.

We really like the water canister and where it’s located on the pot itself. It’s easy to operate and the coffee is hot. We also like the versatility of the Kerig ability as well as the ability to brew a a pot of coffee.