It was purchased (Refurbished) on November 25, 2021, and began using on December 25, 2021. It stopped working on March 23, 2025, because a 5-cent part failed and is maniacal to replace. The start/Stop button also stopped working. The switch is a tiny little dude on a circuit board in the handle. A small metal disc detached and rendered the switch useless. Accessing the circuit board requires removal of 2 dozen (or so) screws (including security screws requiring special bits) and complete disassembly of teh front panel. Not easy to get to. Nearly impossible to reassemble. Replacing the switch requires special soldering tools and knowledge of working with micro-circuits. I'm handy, but this is beyond my skills and knowledge. They expect me to be happy I got three years of use; however, it is ridiculous to trash a several-hundred-dollar appliance because of the failure of a part that costs only pennies and is practically unreplaceable. Phooey. I loved this thing until it stopped working. Google "Repairing Ninja Foodi DT 201 - Start Button not working" to watch a video that explains the problem in greater detail. I'm pointing my finger at the broken switch in the photo. The gold-colored cap fell off (visible on the other switches to the left). I taped the cover back on, but it didn't work again.